Technical support is offered by email to assist in account set up and management questions. We've attempted to anticipate as many questions as we could in the writing of the System Help Manual, and we ask you consult the Manual first for your answer. Inevitably, though, we'll miss something, so please feel free to send us your question and we'll get back to you. Our office hours are 9:00 am to 5:00 pm, east coast US time, Monday-Friday. Our response time during these hours will be no more than a few hours, or the next business day, depending upon the time of receipt.
Sales support is offered by email during our normal business hours of 9:00 am to 5:00 pm, Monday-Friday, east coast US time. If you would prefer a call back, please note your number and the time you would be available, and we will do our best to meet that availability based upon telephone volume at that time.
