Although we’ve concentrated so far on discussing the commercial version of Team Solution Software for the small business market, we do have a second version being developed concurrently - - for municipalities. We’ve been calling it CRMunicipal, and in this instance the CRM stands for, among other things, “constituent relations management.”

Some of a Town Manager’s or Town Administrator’s time is spent each day assigning citizen complaints to various department heads for resolution, and the municipal version of Team Solution Software will include a tracking mechanism for those tasks as they make their way down the chain of command for resolution, and then back up again to be marked as resolved.

Not all town agencies and departments work out of the same building, and many of a town’s agencies are part-time or volunteer. It’s not dissimilar to a small business composition of in-house and telecommuting staff members. Team Solution Software’s municipal version will enable everyone to stay in touch and remain current on projects and tasks.

The file/document storage and sharing component is perfect for budget development as it is passed from department to department for everyone’s contribution. Project and task management becomes that much easier with the centralized and shared features of TSS, along with the shared Calendar feature. It’s just as important for all town agencies and departments to be on the same page as it is for small businesses, and Team Solution Software is that perfect tool for inter-departmental communication and accountability.

When completed, the municipal version of TSS will be the first of its kind, designed specifically for towns in any state. We’ll continue reporting on progress and features of this version as it moves to release shortly after the small business version.

We’re pleased to announce the launch of the Team Solution Software sales site. Team Solution Software is a robust and feature-rich tool available to small and medium businesses to help manage the company team, share all task and project data, share a common calendar, share documents, stay in touch through an internal messaging system, and so much more. Today’s workforce is becoming so much less office-centric, as team members telecommute or spend part of their week working from home, and this trend is likely to increase. Team Solution Software is designed to help that decentralized office stay in touch, and to foster that team concept by keeping all members on the same page.

Over the course of the next month, we’ll be posting our development progress on the system as it moves from Alpha to Beta, and those companies who have volunteered to be our Beta testers hammer on the platform and help us debug. As progress postings are made, we’ll be adding screen shots of the system to the site, and explaining more of the system’s features. This will lead to a longer list of FAQs, and more Release information, as we get ready to begin offering accounts in the system.

Please check back often to track our progress. Our entire team will be posting as we complete a task in the development process, so there will be programmer notes, production notes, copy writer notes and designer notes. We’re excited about giving you a peak over our shoulders into the development of rich Internet applications, and we’re going to maintain a two postings per week schedule over the next month for that peak.

Team Solution Software - - so much more than a CRM system.